The use of instant messaging tools such as WhatsApp and Instagram is critical for anyone looking to improve the management of business communications. Whether you are managing an Instagram business account, a communication channel on WhatsApp, or simply trying to better organize your online interactions, knowing how to use these platforms effectively is essential.
In this blog we will explore how to add contacts, create polls on WhatsApp, manage groups and restore lost chats. We will also look at how to use Instagram business chats to improve interaction with your customers.
Instagram Business Account: When to Use It and How to Return to a Personal Account
If you run a business on Instagram, you have probably already turned your profile into an Instagram business account. This type of account offers useful tools such as advanced statistics and the ability to create advertisements. However, if you have decided to switch back to a personal profile, you can easily do so. Here's how to switch from business to personal accounts on Instagram:
- Go to Settings in the Instagram app.
- Click on Account.
- Scroll down until you find the option Switch to a personal account.
This will allow you to remove all business features and return to using your account as a normal user.
How to Add a Contact on WhatsApp
One of the key steps for those managing business communications on WhatsApp is to know how to add a contact on WhatsApp. You can easily do this:
- Open WhatsApp and tap the icon to start a new chat.
- Click on New Contact.
- Enter the phone number and details of the person or company.
The contact will be saved in your address book and will be available for future communications. This feature is critical for companies that need to maintain direct contact with customers.
How to Create Polls on WhatsApp
Surveys on WhatsApp can be a great tool for gathering feedback from your contacts or customers. Although WhatsApp does not have a native survey feature, you can use platforms such as Google Forms or SurveyMonkey to create the survey and share the link on WhatsApp. Let's see how to take a survey on WhatsApp:
- Create the survey using an external platform.
- Copy the survey link.
- Share the link with your contacts or groups on WhatsApp.
This method is simple and allows you to collect responses in an organized manner. For businesses, surveys can be a valuable tool to better understand customer needs and improve the services offered.
How to Delete a WhatsApp Group
Group management is an important aspect for those who use WhatsApp for business or personal communications. There may come a time when you need to know how to delete a group on WhatsApp. If you are the administrator of a group, you can easily delete it:
- Open the group you want to delete.
- Click on Group Information.
- Remove all members.
- After removing all members, tap Exit Group and then Delete Group.
This operation will permanently remove the group and all chats within it.
How to Recover Messages on WhatsApp
The loss of important messages can be a problem for many companies, but knowing how to recover messages on WhatsApp can solve this situation. If you have enabled chat backup on Google Drive or iCloud, you can easily restore messages. Just reinstall WhatsApp and follow the instructions to restore the backup.
To enable automatic backup, go to Settings > Chats > Chat Backup and enable the option to backup to Google Drive or iCloud.
How to Restore WhatsApp Chats
If you have changed phones or lost chats, you can restore WhatsApp chats via backup. This process allows you to recover all lost chats:
- Reinstall WhatsApp on your new device.
- During setup, you will be asked if you want to restore the chat backup.
- Confirm and wait for the chats to be restored.
How to Unblock a Blocked Number on WhatsApp
If you have accidentally blocked a contact on WhatsApp, you can easily unblock a blocked number by following these steps:
- Go to Settings.
- Select Account > Privacy > Blocked Contacts.
- Tap the number you wish to unlock and select Unlock.
This will allow you to resume communication with that person.
How to Create QR Codes to Facilitate Contact
If you run a business or organize events, knowing how to create QR codes can make it easier for customers to contact you directly on WhatsApp or visit your Instagram profile. You can generate a QR code that, when scanned, will allow customers to automatically initiate a chat with you on WhatsApp or visit your Instagram profile.
You can use tools like QR Code Generator to create custom QR codes in minutes.
Add Reminders and Automate Your Activities
Running a business on Instagram and WhatsApp can be challenging, but there are tools to help you simplify your tasks. Features like add reminders allow you not to forget important events or deadlines. You can also set reminders on apps like Monday.com or Google Calendar to keep track of all your commitments.
If you want to automate some of your communications, you can use automated messaging tools. For example, you can send preset messages automatically on WhatsApp or schedule posts on Instagram to be published at specific times.
Use Instagram Business Chats to Communicate with Customers
Instagram business chats are a great way to stay in direct contact with your customers. Through direct messaging, you can quickly answer questions, solve problems and provide assistance. Integrating Instagram chats with management tools such as Business Manager allows you to track interactions and manage messages in a more organized way.
Using Random Chats on Telegram
If you are looking for alternative ways to communicate, you can explore random chats on Telegram, an increasingly popular platform. Telegram offers the ability to create public or private groups, channels to broadcast messages to large audiences, and even bots to automate responses. If you use Telegram for your business, these features can be useful for networking and communicating more directly with your followers.
Conclusion
Managing business communications on WhatsApp and Instagram has never been easier thanks to advanced tools such as QR codes, WhatsApp polls, and Instagram business chats. Knowing the essential functions, such as adding contacts, restoring lost chats or deleting WhatsApp groups, will allow you to work more efficiently and provide better service to your customers.