INTEGRATES WHATSAPP API
Integrate WhatsApp with your software in minutes
Thanks to Spoki you can integrate WhatsApp chat with your CRM, management or ecommerce quickly and easily
What you can do with Spoki
Integrate WhatsApp in a few lines of code
Thanks to the API made available by Spoki, it will be possible for you to integrate WhatsApp in very few lines of code with your in-house software.
Complete Customer Journey
Walk your user through all stages of the Customer Journey until conversion.
The Spoki API allows you to send messages or directly initiate automations simply by making a POST call to a specific url indicating to whom to send the message or a specific automation. If the contact is already in the registry it will be updated, otherwise a new one will be automatically created, all in a smart and intuitive way.
Receive events that occurred in chat
With our Webhooks you can receive information about events that occurred in WhatsApp chat so that you can automatically update your CRM or Management.
For example, you can notify your software when a customer clicks a button within the chat or simply writes to you for information.
Incorporates WhatsApp chat
If what you want is to create a seamless experience for users of your management or software you can embed Spoki chat so that your users never have to leave your software. And you save months of work because you don’t have to reinvent the wheel by rewriting a chat from scratch.
Why use the WhatsApp channel
It is the most widely used channel in the world
Users in the world. In Italy, more than 50% of the population uses WA
Of WA users prefer to interact via messages with businesses
Amazing opening rates
Message open rate vs. email
Immediate and direct
Click Rate 30% higher than traditional channels
Average opening time of the message from its receipt
High interaction rates
Interaction rate of customers receiving a WA message from a business