Create a more authentic and direct relationship with your customers with Spoki’s WhatsApp API.

Advanced features for automation, CRM and integration with existing business systems.

1. Customer Communication Transformation.

With WhatsApp APIs you maximize the effectiveness of your communication, enabling message automation and advanced conversation management, providing immediate and personalized customer service.

2. Personalized Customer Experience Automation.

By integrating Spoki and the WhatsApp API into your customer’s customer journey, you can automate them with: welcome messages, predefined/custom responses, and massive conversations, thus improving the overall efficiency of your communication.

3. Integration with Enterprise Systems.

The API facilitates the integration of WhatsApp with CRM and order management systems, enabling smooth management of customer conversations and optimized data collection.

4. Conversation Metrics Tracking.

Ability to Monitor WhatsApp performance, providing key data such as number of messages, response rate, and length of conversations.

The high potential of API integration requires significant investment in development. This is where Spoki comes in, which lowers the barrier to entry for advanced WhatsApp usage by leveraging the official API and offering a wide range of features.

What can be done with the Spoki API?

1. Creating and managing automated conversation flows;
2. Unlimited promotional campaigns;
3. Multimedia content and chat buttons to improve engagement;
4. Integration with leading Marketing, CRM and CMS tools for more integrated overall management.

Spoki makes the benefits of the WhatsApp API accessible to all businesses, without the need for complex investments in development. Register to test key features and turn your communication on WhatsApp into a true state-of-the-art marketing and service channel.

Spoki’s API allows you to send messages on WhatsApp or start automations whenever you want.

Consult or forward official documentation to your developer.

Configuration | Start a Spoki automation by calling the API.

• Click on Automations in the menu;
• Go to the upper right-hand corner on the “New” button;
• Give your Automation a name and click on “Save.”
• Press the “Add Startup Step” button and select “Integration” / “API Url”;
• Click at the bottom on “Your Automated Action.”
• Under “Action Type” select “Template.”
• Select the template to submit and click on “Add”;
• Hit “Save.”
• Copy the newly generated API URL and call it via API with POST method.