A superior sales experience by integrating Spoki's WhatsApp and Shopify.
Enrich your ecommerce ecosystem by combining the unique benefits of Shopify with WhatsApp and Spoki's ability to create authentic and lasting relationships with your customers.
1. A different eCommerce experience
Through Shopify and Spoki's WhatsApp, you will transform your customer service with immediate and relevant communications, strengthening the connection and enhancing their online shopping experience.
2. Advanced Customization of Communications
The integration enables personalized and automated messages based on users' actions on Shopify, such as order confirmations and shipping updates, enriching the customer experience with timely and valuable information.
3. Sales process optimization
Automating communications related to orders and service on WhatsApp reduces operational load, giving the opportunity to focus on higher value-added tasks.
4. Enhanced Customer Loyalty
Personalized and immediate communications via WhatsApp intensify customer engagement, incentivizing repeat purchases on Shopify and promoting key metrics such as LTV.
5. Data-driven Insights
Collecting data from interactions on WhatsApp will help you better understand customer needs, refining marketing strategies and offering products that meet their preferences.
6. Instant Customer Support
Customer support via WhatsApp ensures quick responses to questions or problems, elevating customer satisfaction and brand perception.
7. Effective Promotion of Products
Spoki allows you to launch promotional campaigns on WhatsApp, leveraging Shopify's customer base for targeted communications that drive interest and sales.
8. Facilitation to purchase
The integration makes the path to purchase on Shopify even smoother, with the ability for customers to request information, confirm orders and receive updates directly on WhatsApp.
9. What can be done with Spoki and Shopify?
Adopting Spoki in conjunction with Shopify not only streamlines store management and improves sales operations but also creates a direct communication bridge with customers, enhancing every aspect of the e-commerce experience with a tangible impact on satisfaction and loyalty.
Configuration | Integrating Spoki and WhatsApp with Shopify
Spoki allows you to connect Shopify so you can contact your customers using the WhatsApp channel and update them:
- On the status and update of orders;
- Sending tracking number to track shipment;
- Any other communication you want to send to your client;
- much more.
To start the first automations follow the following steps HERE.
While HERE you can find the training video with Shopify.
Start now for free and use the power of Shopify combined with the power of Spoki with WhatsApp to your business advantage.
Register to test all the features and develop your business together.
Start with the free account on Spoki and get started with your first campaigns thanks to €5 included credit.
Or contact us to build your winning strategy together. We are waiting for you!
