WhatsApp for your Business
Customers’ favourite channel
Spoki is the first Italian platform
to integrate Whatsapp’s official APIs
Spoki is the first Italian platform
to integrate Whatsapp’s official APIs
+98%
Opening rate
+60%
Interaction rate
+30%
Sales
Sara - Sales Manager
Online
Julius - Customer Service
Online
Miriam - Marketing Manager
Online
![]() Sms | ![]() |
||
---|---|---|---|
Opening rate | 98% | 65% | 10% |
Interaction rate | 20% | 10% | 1,5% |
Reaction time | Minutes | Hours | Days |
Type of communication | ![]() | ![]() |
|
Multimedia | ![]() | ![]() | ![]() |
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Personalized notifications, advanced segmentation, detailed insights: with Spoki your Marketing will have a new level of efficiency.
A synergy to scale your Business and generate consistently satisfied customers.
Chat, Grow, Convert Fast.
Learn how to maximize your success with WhatsApp.
Discover the power of WhatsApp. Send messages with no strings attached and pay only for what you consume.
With the Starter plan you start with no activation fee and give access to 3 employees on your team.
Start texting with no strings attached, pay only what you consume, and discover the power of whatsapp.
Switch to Plus and we'll partner with you to create your first campaign together.
Start texting with no strings attached, pay only what you consume, and discover the power of whatsapp.
Professional is an additional upgrade with ticketing capabilities and coordinated management of chat operators.
A conversation is defined as a 24h session starting from when the message was received on the recipient's phone. Within this slot, all messages exchanged will be free.
WhatsApp approves, through Spoki, template messages, which are pre-set examples of messages you can send.
A few examples. "I confirm your reservation (...)", "Your package has been shipped", "Your reservation code is ...","We will deliver your pizza in 10 minutes", etc.
After receiving a response from the recipient, a 24-hour window opens with your client within which you can send free messages (i.e., without needing approval from WhatsApp)
Absolutely not. You will be able to review the chat in the chat section directly in the platform
You can create your own template messages to submit for WhatsApp approval. Once approved, you can send them to your customers.
Spoki has no limits!
Sure, videos, photos, any media files!
Of course!
No, the conversation is initialized when the message arrives on the customer's phone.
When, on the other hand, it is the customer who writes to the company, the conversation starts (and therefore the conversation activation cost will have to be supported) when the company responds to the customer's message.